SMS TERMS & CONSENT
Information about text message communications from Indigo Property Services
Program Information
Program Name: Indigo Property Services Owner Communications
Business Name: Indigo Property Services, LLC
SMS Support Number: 681-269-6377
Customer Service: 603-366-8900
SMS Consent Disclosure
By providing your phone number to Indigo Property Services, you agree to receive SMS text messages regarding your property management services.
- Message types: Maintenance updates, appointment confirmations, property status, service coordination, and account notifications
- Message frequency: Varies by property activity (typically 2-10 messages per month)
- Message and data rates may apply — Check with your carrier for details
- Consent is not required to purchase services
Reply STOP to unsubscribe at any time. Reply HELP for support.
How Consent is Obtained
Property owners consent to receive SMS messages from Indigo Property Services through one of the following methods:
1. Property Management Agreement
When signing a property management agreement with Indigo Property Services, the agreement includes a communications consent section. By signing, owners agree to receive SMS messages regarding their property.
2. Written or Verbal Consent
Property owners may provide consent in writing or verbally during onboarding conversations with our team.
3. Contact Form Submission
By submitting your phone number through our website contact forms with the SMS consent checkbox selected, you agree to receive text messages.
Types of Messages You May Receive
Examples of SMS messages from Indigo Property Services:
"Hi! This is Indigo Property Services. Eric completed the hot tub service at your property today. Everything is running great."
"Kristina (Indigo): Just wanted to confirm the maintenance appointment for tomorrow at 10am. Let us know if you have any questions!"
"Your December owner statement is ready. You can view it in your owner portal or reply here if you have questions."
"Hi Dylan, just wanted to let you know that the new sofa arrived and we have installed it for you."
"Hi Tracey, unfortunately the guests broke the glass on the fireplace in the sauna. How would you like us to proceed with a repair?"
Message Frequency & Rates
Message Frequency: Message frequency varies based on property activity, maintenance needs, and guest turnover. Most owners receive approximately 2-10 messages per month depending on their property's activity level. Busy seasons may result in more frequent communication.
Message and Data Rates: Message and data rates may apply. Please check with your mobile carrier for details about your text messaging plan. Indigo Property Services does not charge for SMS messages, but your carrier may.
How to Opt Out (Unsubscribe)
You can stop receiving SMS messages at any time using any of these methods:
Reply STOP to any message to immediately unsubscribe from all SMS communications
Reply HELP to receive support information and contact details
Email info@indigopropertyservices.com with "UNSUBSCRIBE SMS" in the subject
Call 603-366-8900 and request to be removed from SMS communications
After opting out, you will receive one final confirmation message stating you have been unsubscribed. You will no longer receive SMS messages from Indigo Property Services unless you re-consent.
Help & Support
If you need assistance with SMS communications:
- Reply HELP to any message for support information
- Email: info@indigopropertyservices.com
- Phone: 603-366-8900
- SMS Support: 681-269-6377
Privacy & Data Protection
Your phone number and personal information are kept confidential. We do not sell, rent, or share your phone number with third parties for marketing purposes. SMS communications are used solely for property management purposes as outlined above.
Carrier data may be used to validate phone numbers and ensure deliverability.
For complete details about how we handle your data, please review our Privacy Policy and Terms of Service.
Contact Us
If you have any questions about our SMS communications or this policy:
Indigo Property Services, LLC
Email: info@indigopropertyservices.com
Phone: 603-366-8900
SMS Support: 681-269-6377
White Mountains Region, New Hampshire
Last updated: March 14, 2026