PRIVACY POLICY

How we collect, use, and protect your information

Effective Date: March 12, 2026
Last Updated: March 12, 2026

Introduction

Indigo Property Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management services, visit our website, or communicate with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email address, phone number, mailing address)
  • Property information and ownership details
  • Payment and billing information
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Device and browser information
  • IP address and location data
  • Pages visited and time spent on our site
  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Provide and manage property management services
  • Communicate with you about your property, including via SMS/text message
  • Process payments and maintain financial records
  • Send service updates, maintenance notifications, and account information
  • Respond to your inquiries and provide customer support
  • Improve our services and website
  • Comply with legal obligations

SMS/Text Message Communications

If you are a property owner who has signed a management agreement with us, you may receive SMS/text messages regarding:

  • Maintenance updates and service notifications
  • Appointment confirmations and scheduling
  • Property status and account information
  • Urgent alerts regarding your property

Message frequency varies based on property activity. Message and data rates may apply.

To opt out: Reply STOP to any message. Reply HELP for assistance.

Your phone number will never be sold, rented, or shared with third parties for marketing purposes.

For full SMS terms, visit our SMS Terms & Consent page.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

  • Service providers: Third parties who assist us in operating our business (e.g., payment processors, maintenance contractors, cleaning services)
  • Legal compliance: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information (subject to legal retention requirements)
  • Opting out of certain communications

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Indigo Property Services

Email: info@indigopropertyservices.com

Phone: 603-366-8900

Location: White Mountains Region, New Hampshire